Responsible Gambling at Betzillo
Gambling is entertainment that costs money. It is not income, it is not a way to recover a loss, and it is not a way out of a financial problem. Every game in our lobby is built to return less than it takes over time, and that is true no matter how a session goes.
We would rather you played for years within limits you set than for a month without them. The tools below are in your account for that reason, and they take seconds to turn on.
Deposit limits
Set a daily, weekly or monthly cap on what you can put in. Once it is set, we will not accept a deposit over it, whatever the circumstances.
Lowering a limit takes effect immediately. Raising one takes a cooling off period before it applies, deliberately, so the decision is never made in the middle of a session.
Session reminders
A reminder pops up at an interval you choose and tells you how long you have been playing. It sounds minor. In practice, time passes very differently inside a session than outside one, and a prompt at the ninety minute mark is often the thing that ends it.
Taking a break
A cooling off period locks your account for a set stretch, from a day to several weeks. You keep your balance and your account, you simply cannot play until it ends.
Self exclusion is longer and firmer. It closes access for an extended period and cannot be reversed on request partway through, which is the entire point of it.
How to turn these on
Sign in, open your account settings and find the responsible gambling section. Choose the limit, the reminder interval or the break you want, and confirm. Limits and reminders apply straight away.
If you would rather someone did it with you, live chat can walk you through it or apply a break on your behalf. Nobody will ask you why.
Signs worth paying attention to
- Betting more than you planned to, or more than you can comfortably lose
- Chasing losses with bigger stakes to get back to even
- Playing to escape stress, boredom or low mood rather than for enjoyment
- Hiding how much you play, or how much you have spent, from people close to you
- Borrowing money to keep playing
- Feeling anxious or irritable when you are not playing
If more than one of those sounds familiar, it is worth talking to someone. Not because it means the worst, but because it is much easier to deal with early.
Free help in Australia
The Gambling Help Line is available on 1800 858 858, 24 hours a day, free and confidential, from anywhere in Australia. They also offer online chat through Gambling Help Online.
BetStop, the National Self Exclusion Register, lets you exclude yourself from all licensed Australian online betting services in one step, for a minimum of three months and up to a lifetime.
Support is also available for family members. If someone else’s gambling is affecting you, the same services can help.
Protecting people under 18
You must be 18 or over to hold an account. We verify age as part of our checks, and accounts that fail those checks are closed.
If children use your devices, filtering software such as Gamban, Net Nanny or Qustodio can block gambling sites. Keep your login details private and do not save them on a shared device.
If any of this page applies to you today, the helpline above is a better use of the next ten minutes than anything else on our site. Otherwise, back to Betzillo.